© Nut Free Chocolate People Limited 2012-2017

Registered in England, Company Number 09334030

Registered Office:

Retford Enterprise Centre, Randall Way, Retford, Notts DN22 7GR

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Frequently Asked Questions

Are Your Chocolates Suitable for Vegetarians? Yes all of our chocolates are suitable for vegetarians including our fudge.


Are your Chocolates Gluten Free? Yes all chocolate is gluten free.  Fudge and Fudge products are not.


What About Other Allergies?  Whilst we are sympathetic to other allergies, and will do our best to accommodate them, this is not always possible. If you are buying for someone with multiple allergies, please contact us before placing your order and we shall do our best to accommodate your needs.


How much are the Postal Charges?  Our carriage charges are details on our Terms & conditions and also at checkout.  


Can I collect my chocolates from you?  Yes this might be possible.  Please email us if you would like to collect your order.  


Can I contact you by telephone?  We are only a very small company and are unable to answer phone calls when making chocolate. Please email us and we will respond ASAP.


Can you rush an order for me?  We will always do our very best to accommodate any deadlines you may be working to, so please email us to alert us to any time sensitive order.

How long will delivery take?

Normally between five to seven working               days of placing an order. At busy times,           holiday periods or over bank holidays and national holidays there may be a longer despatch date. In the run up to Christmas & Easter delivery can take up to four weeks.  Updates will be on the website during busy times.


How Should I Store my Chocolates?  Our chocolates should be stored at a cool temperature (between 53.6oF and 64.4oF) and away from strong odours


What’s the Shelf Life of Your Chocolates?  This varies but we try to give as long a shelf life as possible, with most having more than a six month Best Before date and a twelve month life wherever possible.


How Do I Contact You?  You can contact us by either post or email.

By post to:-

Nut Free Chocolate People Ltd

Retford Enterprise Centre

Randall Way

Retford

Nottinghamshire

DN22 7GR  

Or by email to any of the following :-

information@nutfreechocolatepeople.com

sales@nutfreechocolatepeople.com